I hear so many horror stories about long waits in emergency rooms. Is there any point in even taking my elderly parents there? How can I be sure they are seen quickly?
It’s important to understand how emergency departments are… (Read more)

Sometimes it seems like avoiding the bureaucracy and getting things done within our healthcare system is next to impossible, especially when we’re trying to manage care for someone else.
Between the line-ups at the family doctor’s office, the waiting times… (Read more)

Mrs. S’s “diaper rash” defied diagnosis, until she confessed to a church friend, “I daren’t use the retirement home call button because it costs money—and my daughter says I must save my pennies.”
Ms. B spent hours dodging her boss… (Read more)

How to avoid a hospitalization
For most members of the public, a trip to the hospital is like being thrust into a foreign country without the guidebook! We don’t know the language, are dependent on the healthcare professionals… (Read more)